CX Trends 2026 - small and midsized businesses

With limited staff and resources, small and mid sized business (SMB) owners can’t afford friction or wasted effort. From answering a quick product question to resolving a service issue, every interaction counts.  We surveyed more than 6,000 SMB consumers, over 2,000 SMB leaders and nearly 700 SMB agents across 22 countries – and the data is clear: contextual intelligence is an SMB’s competitive edge. In fact, 71% of consumers believe the use of AI by smaller businesses can help level the playing field with larger companies in terms of custo...
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Water Reuse: Every Drop of Leak Reduced is Worth Six Drops Created

On-Demand webinar that addresses why measurement matters when every drop counts This on-demand webinar makes a case for prioritizing Non-Revenue Water (NRW) reduction as the most practical, economical, and sustainable solution to address water scarcity. The webinar explores how modern sensing, data analytics, and network intelligence can help utilities recover vast volumes of lost water, without the cost, energy, and environmental impact of developing new supply sources. You will walk away with an understanding of: • Importance of NRW Red...
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Microsoft Azure Backup Best Practices Guide

Whether you’re born in the cloud on Microsoft Azure or migrating legacy workloads, one fact remains: protecting your data is your responsibility. Don’t leave your cloud data at risk.  Download our free eBook and get actionable, expert-backed strategies to optimize costs, secure your data, and simplify operations — so your team can focus on strategic initiatives, not firefighting.    Inside, you’ll learn how to: • Implement automated, policy-based Azure backup workflows • Harden backup strategies against ransomware and accidental deletion • O...
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Veeam Data Cloud Customer Success Stories

Modern organizations face nonstop threats — from ransomware to cloud complexity. Veeam Data Cloud gives you the confidence to stay resilient no matter what.   Dive into stories from customers across industries who simplified operations, cut costs, and recovered fast when it mattered most.   You’ll see how: • Healthcare providers safeguarded patient data and reduced cyber insurance premiums. • Global enterprises achieved 50% faster recovery for Microsoft 365 data. • Manufacturers bounced back from cyberattacks within hours.  These are real ...
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6 Reasons for Microsoft Entra ID Backup

Microsoft Entra ID is essential for effective identity and access management within organizations, enabling secure access to critical systems and resources. However, its importance also makes it a prime target for cybercriminals, facing a staggering 600 million attacks daily. Security threats are just one reason you need to protect Microsoft Entra ID data. Learn the 6 reasons for Microsoft Entra ID backup today.
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